Does your dog need 4 or more walks per week on a consistent ongoing basis? We offer a discounted rate! Please fill out our contact form or call 818.515.5557 for more info!*
*Not available in some areas.
Weekend Service
Please add
$6.00 for dog walking, dog hiking, and dog park visits. If walk is in
combination with overnight/vacation pet sitting, there is no additional
charge.
Payment Policy
We
accept credit cards only. Weekly ongoing dog walking will be billed on a
two week invoicing cycle approximately three days prior to the start
date (i.e. Friday for a Monday start date). The credit card on file will
be billed automatically. Payment for vacation pet sitting will be
charged approximately three days before the first day of services. A
deposit will be required to hold holiday reservations. Credit card on
file must be kept current and accounts must be kept in good standing or a
30% interest fee will be collected for every week the balance remains
unpaid.
Cancellations
Vacation Pet Sitting (Overnights): A 50% surcharge will be collected if entire service is canceled with less than 72 hours notice.
Dog Walking/Cat Sitting: If less than 24 hours notice is given, the full service fee for that day will be charged.
Gratuity
Gratuity is optional however if you would like to leave your sitter a little something extra, you may leave gratuity
in cash at your home or you may request the Animal House Pet Care
office to have the gratuity added to your pet sitting bill.
Holidays
A rate of time
and a half applies to each visit on the following holidays: Martin
Luther King Jr. Day, Presidents' Day, Memorial Day, Labor Day, and
Independence Day. There is a holiday fee of an additional $4 per visit per day for
Thanksgiving weekend (Fri-Sunday) Thanksgiving Day will be billed at
time and a half. The $4 per visit per day additional fee also applies to
the December holidays for all days between December 24-January 1 except
for Christmas Day and New Years Eve which are billed at time and a
half.
Holiday Cancellation Policy
Holiday reservations must be canceled no later than two weeks in
advance of the start date or 50% of the total service fee will be due.
If cancellation is given with less than one week notice for Holiday
visits, 100% of the service fee will be due.
